Rented with Domus Nova

Pembridge Crescent, W11

Our client, a single tenant and CEO of an international investment company, was searching for a homely and spacious property suitable for her clients to visit.

Her colleague had advised her to live in Knightsbridge. However, after many viewings in Notting Hill, Holland Park, South Kensington and Knightsbridge, an offer was agreed on a property that Domus Nova were marketing on Pembridge Crescent in Notting Hill. After a long negotiation period, due to the various tenancy conditions surrounding her pet dog, and in part due to the need of a pet licence from the freeholder, everything looked on track.

However, just prior to the signing of the Tenancy Agreement, the applicant advised us that a property in Egerton Gardens, Knightsbridge, had become available. This property was of interest to her as it matched her initial brief and had just come onto the market that day. She decided to view the property via Domus Nova.

After falling in love with both properties, she found it almost impossible to decide which would be the best choice. We worked together and began writing a list of pros and cons for both properties. We asked her to consider primarily where, in her heart, she felt she wanted to live. She still couldn’t decide between the two and even asked us to make the decision for her. We told her that this important decision had to be hers and reassured her that if she slept on it, perhaps she would be able to look at it with a fresh approach in the morning.

The next morning she placed an offer on the property on Egerton Gardens which was accepted. However, our question had stuck in her mind and two days later she asked us to return to Pembridge Crescent for another viewing.

We had not been able to inform the landlord of Pembridge Crescent that the property had fallen through initially, as he had been travelling in the Far East. Luckily, we managed to cancel the deal on Egerton Gardens and negotiate the return of some of her holding deposit.

The landlord of Pembridge Gardens arrived back in London very concerned about his health, having been potentially diagnosed with a serious illness. He then decided to split the two-bedroom lateral property into a self-contained studio and a separate one-bedroom apartment. He felt that this was imperative, as he had nowhere to move to, and hoped that the applicant would still be open to renting the one-bedroom property.

This unfortunately was not suitable for our client, which left her slightly worried about her prospects, with only one more week before she was due to move out of her rental property. Coupled with her work commitments, the whole process quickly became very stressful.

With little time to search for properties, or deal with any other agents, Domus Nova took control of her property search to ease her stress. Shortly afterwards, we successfully managed to re-agree the deal for Egerton Gardens at the same price as previously agreed. The tenant still lives there happily today.

We then successfully managed to rent our client’s one-bedroom property on Pembridge Crescent only a matter of days later.