As well as the day-to-day management of your property, our team is on hand at any time to help you with refurbishment and design, and to maximise your rental return.
What makes our Property Management services so unique?
Our experienced team of property managers visit properties on a regular basis and our meticulous attention to detail ensures we get to know each property thoroughly. We adopt a hands-on, practical approach, which means we can quickly resolve routine issues ourselves and avoid unnecessary engineer callouts.
Contractors you can trust
Our own team of trusted and qualified contractors can deal with every property issue, from carpet cleaning to fixing complex AV systems. We constantly review these contractors to ensure that they are competitively priced and provide you with an outstanding quality of service.
We understand that the security of your property is fundamental, so we go to great lengths to ensure that our contractors are trustworthy and professional. We will hold a set of your keys in our locked safe, which only your property managers have access to.
Our experienced property managers have up-to-date and relevant legal knowledge. We are aware of all current landlord and tenant legislation, so can give you sound direction on any legal necessities.
We understand the importance of your tenants’ privacy, so we will always give you at least 24 hours notice before we, or one of our contractors, intends to visit the property (except in the case of an emergency). This gives you enough time to notify your tenants.
The personal touch
We don’t believe that a call centre-based approach to property management is satisfactory for our clients or our tenants. We are committed to providing you with outstanding quality of service that maintains a personal touch.
Real 24-hour callout
We offer a genuine 24-hour emergency service where you can speak to one of our dedicated property managers.
We believe in quality not quantity and therefore limit the portfolio size for each property manager. This is central to offering you a bespoke and personal service, and for us to build lasting relationships with our clients.
Overseas property management
We also specialise in looking after properties for clients who live abroad. Our dedicated team are able to take care of all queries, hold a management float and instruct works on your behalf. This gives you the peace of mind that everything is being dealt with, even if you are out of contact for long periods of time.
You’ll find everything from an overview of our lettings process and Property Management services, to our downloadable Lettings Guide.
Why Domus Nova?
Our dedicated team is committed to providing you with exceptional customer service, from the moment you get in touch. Our wealth of property experience and expertise, and our ability to work together as a team, gives our clients the very best knowledge and advice.
We are passionate about design and architecture and our knowledge, experience and understanding of letting design-led properties has allowed us to build a specialised national and international client base.
We are an independent, local company and we are proud of the wealth of unique local insights and knowledge we can offer you about west London and the surrounding area.
If you choose to use our Property Management service, you’ll also see that we are committed to providing you with an outstanding quality of service that maintains a personal touch. Our meticulous attention to detail ensures we get to know each property thoroughly and we adopt a hands-on, practical approach.
Click here to read more about the Domus Nova difference.
The Domus Nova lettings process
Our lettings process has been designed to make letting your property as straightforward and as smooth as possible, while providing you with a thorough and professional service. We work in a flexible way that allows us to adapt our process to suit your needs.
Firstly, we will arrange a meeting to discuss the initial details, such as what type of let you have in mind, how long you’re looking to let for, what you want to achieve from letting and the types of tenant we can secure. We'll also talk about safety and insurance and go through the other mandatory requirements.
In valuing your property, we will propose a range of prices according to the terms of the lease. We will follow up by providing you with our Landlord Pack, which contains all this information, plus our terms and conditions.
Once we’ve agreed terms, we’ll market your property on our website, social and through the other property sites, such as PrimeLocation, FindAProperty, Zoopla and OnTheMarket.
When we receive an offer we will take the applicant's details and the terms of let they want, and pass them onto you in a clear way.
Once you accept an offer, we take the deposit and request references, including a Maras check. If this is satisfactory we complete all necessary paperwork and sign the agreement as soon as possible.
The fees applicable to letting your property through Domus Nova depend on the level of involvement you wish us to have in the ongoing management of your property and tenants. For an overview of options and fees, please refer to the landlord letting fees.
Download our Lettings Guide
The Domus Nova Lettings Guide gives you comprehensive and impartial advice on letting your property.
Click here to download the PDF.
Domus Nova Property Management
Discover what makes our Property Management services so unique.
Find out more about Domus Nova Property Management.
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