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Privacy Policy and Cookies

Your privacy is important to us and we are committed to ensuring that all possible steps are taken to ensure its protection. Please read our Privacy Policy below to find out more.

Domus Nova Lettings Ltd, trading as Domus Nova, is a private limited company [registration number 07272365] and our registered office is at 78 Westbourne Grove, London W2 5RT.

We are registered in accordance with the Data Protection Act 1998 and comply with its regulations. Any comments or queries that you have should be addressed to our Data Protection Officer: info@domusnova.com

This policy explains how we collect information about you, how we use this information to assist us with your search or enquiry and how you can instruct us to limit or stop us supplying you with details of the properties we are offering and of the services we provide.

1.

Our employees are aware that any information provided by you is confidential to Domus Nova.

2.

Specifically we do not share this information or provide lists of our clients to any third party, other than our carefully selected business associates.

3.

You are not obliged to provide us with any information in order to view any part of our website. By providing personal data to Domus Nova, you consent to the processing of such data by Domus Nova, as described in this policy.

4.

If you wish to register to use our email update and registration or request a valuation, then your name and contact details must be provided. In doing so, you permit us to follow up your registration by telephone. You may cancel your email updates at any time by clicking the 'Unsubscribe' button.

5.

When you request details of properties or of our other services to be sent to you we require your name, postal address, email address and telephone number.

6.

In the event that you request for your name to be added to the Domus Nova mailing list, we will retain details of your property requirements on our database.

7.

In addition to supplying you with the details requested, we may from time to time provide you with other information regarding the services we offer.

8.

You may opt out or instruct us not to send you details of properties offered for sale or let by contacting the relevant office.

9.

You may opt out or instruct us not to send you details of services we offer, by writing to the Marketing Department, Domus Nova, 78 Westbourne Grove, London W2 5RT or contacting us by email at info@domusnova.com

10. 

You may also instruct us to remove your details from our database entirely by writing to the Marketing Department, Domus Nova, 78 Westbourne Grove, London W2 5RT or contacting us by email at info@domusnova.com

11.

You may opt out or instruct us not to pass your details to our business associates, or to instruct our business associates to remove your details from their databases, by writing to the Marketing Department, Domus Nova, 78 Westbourne Grove, London W2 5RT or contacting us by email at info@domusnova.com

12.

Our website uses session cookies to tell whether a user has logged in, to find details that can be used to pre-fill parts of online forms and to personalise the user's visit to the website. They are also used to enable users to access their shortlist and email update search preferences at a later date. You can choose to not receive a cookie file by enabling your web browser to refuse cookies or to prompt you before you accept a cookie.

13.

We have taken all reasonable steps to ensure that checks are in place to protect unauthorised external access into Domus Nova's database on which your details are stored. These safeguards are reviewed on a regular basis.

14.

In the unlikely event that the business of Domus Nova is sold or merged with another business then your details may be disclosed to the new owners or management.

15.

We are continually striving to improve the services that we offer on our website. Any comments or queries that you have should be addressed to info@domusnova.com

16.

Any changes to our Privacy Policy will be posted on our website.

Cookies

Like the majority of websites, the Domus Nova site uses cookies to help improve and personalise your experience. Cookies are small data files that your browser places on your computer or device. They enable our website to remember you and your preferences or favourites. A cookie itself does not contain or collect personal information about you or your use of the web.

If you choose not to accept cookies, the website will think you are a new visitor every time you move to a new page on the site – so it will not remember your preferences or store your login details.

The main cookies the Domus Nova site uses are:

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Browser Cookie – We use this to ensure that the website is optimised for the browser on which you are viewing it. This cookie expires once you leave the website.

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Google Analytics Cookies – We use these cookies to collect information about how visitors use our site. They collect information in an anonymous form, so we can find out things like how many visitors our site has had, which pages they visited and what sites they arrived from. Find out more about Google privacy.

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Login Cookie – This cookie remembers your My Domus login details for you, as well as any properties you have placed in your favourites. It expires once you leave the website, or when you log out.

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Property Cookie – This cookie remembers which properties you have viewed on our website, which helps us to improve and personalise your experience. It will remember this information every time you visit the site.

Most web browsers allow you to control cookies through your browser settings. Find out more about cookies, including how to see which cookies have been set and how to manage and delete them.

You can also choose to opt out of being tracked by Google Analytics across all websites.